Not allowing to use 'Remote/Cloud Database' in Standard Plan.

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Sanjeev Zopfan

February 17, 2016 05:30

I'm on 'Standard Plan' and yet MC isn't allowing me to use 'Remote or Cloud Databases'. Why and How?

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  Sanjeev Zopfan February 17, 2016 10:32

  Why isn't anybody responding???

   

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  Roberta Quin February 17, 2016 12:21

  Hello Sanjeev,

  to use the remote database you should connect it to the app and activate the cloud in the TOOLS panel.

  There are tutorials in our support page about the cloud and the database.

  http://support.mobincube.com/hc/en-us/articles/200912927-What-is-the-Cloud-and-how-can-I-access-it-

   

  http://support.mobincube.com/hc/en-us/articles/207690376-Add-edit-and-remove-Data-from-the-DATABASE-

   

  Kind regards

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  Roberta Quin February 17, 2016 13:07

  Hello,

  I can't find any app with this name.

  Anyway, try to put less millisenconds an test the splash in your phone.

  If there are problems send us a ticket with the app name and we wil check

  Kind regards 

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  Sanjeev Zopfan February 17, 2016 13:50

  App name is "Bathinda Helper.com-2".

  In its info screen, I already have chosen  the 'Web Database' slider.

  But still, on database screen, it is not letting me slide the option 'Cloud Database'.

  I'm attaching the screen shots once again, kindly check and revert. I'm very eager to develop my first app.
  
  
  

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  Roberta Quin February 17, 2016 14:33

  Hello ,

  the article was older than the new version of the interface.

  This is the reason whiy I wrote you before that "to use the remote database you should connect it to the app and activate the cloud in the TOOLS panel".

   

  Once you have activated the cloud into the TOOLS, you will be able to use it into your apps.

  Kind regards

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  Sanjeev Zopfan February 17, 2016 15:06

  Ok. This query too is solved now. Now only one query (already going on in another thread) is pending: How to see all posts from a particular user/Why all my posts are not shown in 'My Activity'.

   

  Alas, it is almost bedtime in my country. Could you pls tell your working hours vis-a-vis Indian Standard Time?

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